Performance overview

Our Co-operative Identity.

Through the investments we make, our community engagement, support for members and co-operatives, and in our efforts to catalyze a sustainable future, we bring our identity to life.

2021 Performance snapshot

Supporting members and co-ops

Member Engagement Score

2019: 98%
Target: 85%
Status: exceeded

Total amount contributed to co-operatives in 2021

$1.6 million 2020: $1.5 million
Target: $1.5 million each year
Status: achieved


Total member and co-operative business volume

$1.28 billion 2020: $1.18 billion
Target: $1.39 billion by the end of 2022
Status: on track


Supporting our communities

Percentage of pre-tax profit contributed to Canadian co-operatives, non-profits and charities

Target: exceed Imagine Canada’s benchmark of 1% each year
Status: achieved


Investing in a sustainable, resilient future

Percentage of Co-operators invested assets in impact investing

2020: 20.8%
Target: 20% by the end of 2022
Status: above expectations

Environmental impact

Carbon Footprint Reduction


2020: 100%
Target: maintain carbon neutrality
Status: achieved